Which three challenges for customers are related to business change?

Changing customer preferences is indeed a significant challenge for customers in relation to business change. It highlights how companies must continuously adapt their products, services, and overall business strategies to meet the evolving desires and expectations of their customers. This shift is often influenced by various factors such as technological advancements, cultural trends, and economic conditions.

As customer preferences evolve, organizations face increased pressure to innovate and tailor their offerings to maintain customer satisfaction and loyalty. This challenge necessitates an agile response to market feedback and an understanding of emerging trends, making it essential for businesses to invest in research and development, as well as customer relationship management.

The other options, such as disruption of supply chains, regulatory compliance, and data and device security, while important, are more about operational and regulatory challenges rather than direct changes in customer behaviors and preferences. They do not primarily focus on the adaptive nature of customer demands, which is central to business change. This distinction underlines why changing customer preferences stands out as a core challenge related to business transformation for customers.